Advertiser Support Agent
Articles
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Reconciling Sales
In the reconciliation section of your account you can view a full list of all tracked conversions from your program by month. You will see the commission status by publisher and you can choose to h...
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Non-Commissionable Sales
The Non-Commissionable Sales report displays conversions that have happened on your account that exceeded the program Cookie/Return days. The report can be sorted by any of the column headers and ...
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How to Send Direct Messages to Publishers
This quick guide will show you how to use FlexOffers.com’s Message Center to create and send direct messages to your Publishers. From your Dashboard, go to the Publishers Section > Message Center....
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How to Create/Manage Advertiser Campaigns
Adding new campaigns to your account is a great way to distinguish a special offer/promotion from your default campaign (examples include promo codes and holiday specials). When creating a new cam...
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How to Add Program Keywords
In order to be more visible to Publishers, relevant keywords can be added in your program description. That way, your program will appear in more search results when Publishers are looking for new ...
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How to Bulk Import Banners
If you have a large selection of banners to upload, you have the option to “bulk import” a ZIP file. Here is how: From your Advertiser dashboard, go to Programs > Creatives In the Creatives page, ...
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How to Send Private Offers to Publishers
From your Advertiser Dashboard, go to Publishers > Private Offers > Add Private Offer Fill out all the details in the Create Private Offer form, then click “Ok”. Offer Name is used for your own org...
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How to Set a Budget Limit to your Campaigns
The following steps will guide you through the steps of setting up a campaign budget inside your Advertiser account. From you Dashboard, go to to Publishers > Daily Budget This section allows you...
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How to Add a New Program
A few reasons to add a new program to your account: To promote a new website Multiple commission structures (CPL or CPS) Different brands Below are the steps you should follow when adding a new p...
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How to Change Your Program’s Logo
Below are the necessary steps to update the logo of your affiliate program: From your account dashboard, go to Programs > Programs In the Programs page, find the program you wish to change the log...