Advertiser Support Agent
Articles
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How to Create/Manage Advertiser Campaigns
Adding new campaigns to your account is a great way to distinguish a special offer/promotion from your default campaign (examples include promo codes and holiday specials). When creating a new cam...
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Is there a cost to join as an advertiser?
FlexOffers.com requires a $500 one-time initial setup fee for businesses located in the United States. $100 of this payment goes to an escrow deposit. For businesses overseas, the one-time initial ...
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What are your network fees?
FlexOffers.com is a low-cost option for your affiliate program. Here is a break-down of our network fees: CPS programs: 3% of your total sale volume. For example, if the publisher’s sale is $100 a...
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Am I a publisher or an advertiser?
A publisher, also known as an affiliate, is an independent party that promotes products and services of an advertiser in exchange for a commission on leads or sales. Application available here. An ...
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How to Send Direct Messages to Publishers
This quick guide will show you how to use FlexOffers.com’s Message Center to create and send direct messages to your Publishers. From your Dashboard, go to the Publishers Section > Message Center....
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How to Bulk Import Banners
If you have a large selection of banners to upload, you have the option to “bulk import” a ZIP file. Here is how: From your Advertiser dashboard, go to Programs > Creatives In the Creatives page, ...
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How to Manage Publisher Applications
How do I add Publishers to my program? Once your first campaign goes live, a network announcement is made to all Publishers in the FlexOffers.com network. Publishers will be able to apply for your ...
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How to Add Program Keywords
In order to be more visible to Publishers, relevant keywords can be added in your program description. That way, your program will appear in more search results when Publishers are looking for new ...
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Non-Commissionable Sales
The Non-Commissionable Sales report displays conversions that have happened on your account that exceeded the program Cookie/Return days. The report can be sorted by any of the column headers and ...
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Reconciling Sales
In the reconciliation section of your account you can view a full list of all tracked conversions from your program by month. You will see the commission status by publisher and you can choose to h...